GET IN TOUCH

We'd love to
hear from you.

Have a question about your order, want to explore custom options, or just want to say hello? We're here for it all.

Email Us

polarityandco@gmail.com

Follow Along

@polarityandco

Response Time

Usually within 24 hours

Send Us a Message

Fill in the form and we'll get back to you personally — no bots, no templates.

We respond personally to every message, usually within 24 hours

Fast Response

We reply within 24 hours — usually faster

👤

Real People

No bots. No templates. A real person reads every message.

🔒

Your Info is Safe

We never share your data. Ever.

COMMON QUESTIONS

Quick Answers Before You Reach Out


  • How long does it take to receive my order?

    Orders are handcrafted and typically ship within 1–3 business days.

  • What file format should I upload for my photo?

    We accept JPG, PNG, and HEIC files. We strongly encourage the photos to have a minimum DPI (dots per inch) of 300 for a quality print.

  • Can I order in bulk?

    Absolutely, we offer custom pricing and shipping options on bulk orders.

  • What if I'm not happy with my order?

    Customer satisfaction is important to us. If you are unhappy with your purchase, please contact us promptly within 7 days so we can review your concern and discuss available resolution options.

  • Do you offer custom sizes?

    Yes, get in touch.

LARGE ORDERS WELCOME

Planning an event or running a business?

Wedding favors, corporate giveaways, real estate client gifts, event keepsakes — we'll work with you personally on pricing, quantities, and turnaround. Every large order gets our full attention.

Come See What We're Making

Follow along on Instagram for behind-the-scenes, new products, and customer moments we love sharing.